Frequently Asked Questions

How does it work?
  1. Group Benefits Administrator provides list of benefits plans to be offered
  2. The BenChoice Team configures online store based on plans to be offered
  3. All Employees enroll or waive in eligible benefits
  4. Group Benefits Administrator approves all elections
  5. Election data is transmitted to carriers
  6. Employees use the exchange for additional non-open enrollment life events
How long does it take to setup?

The configuration of your private benefit exchange depends on the complexity of your group, plans, eligibility rules and rates.  In most cases, the setup can be completed in 5 – 10 business days.

How do I select plans for my group?

The Group Benefits Administrator can start with an existing set of plans or with a new set of plans and a new open enrollment period.  BenChoice works with all carriers and plan types.  If you need help obtaining quotes for plans, we can refer you to one of our brokers partners in your area.

How do employees enroll?

Employees get a username and password to access your secure BenChoice Private Exchange.

Can employees enroll in all benefits?

Yes.  Your BenChoice Private Exchange is completely configurable.  This means that each employee can be configured to only see benefits that they are eligible to elect.

Does the Benefits Administrator have a way to monitor enrollment status?

Yes.  The BenChoice Benex Manager Dashboard allows the employer or Benefits Administrator to monitor the current status of enrollment.  The number of employees, number of confirmed enrollments, and pending approvals are all examples of information that is used to manage the process.

How much does it cost?

We have several packages based on the specific needs of your group.  Please contact us to find out more.

How does the employer get enrollment data to insurance carriers?

Manual data entry at carrier websites, data feeds and industry standard EDI are all options.  However, each case is configured based on the specific carrier requirements.